Read my review of Reframing change on Amazon. Make sure you vote if it is helpful! I read a great number of leadership and organizational change books, so I thought this would be one more of the same. I am happy to report that this is a step above many of the books that I have read. There are three elements that set it apart: a focus on the human elements without blame, case study type of presentation based on research, and inserts detailing the research with references.
The overall focus of the book is on changing the way individuals perceive situations and others in the organization. The premise of the book is that if people act with integrity and learn to develop positive workplace relationships, there will be a ripple effect that engenders changes in the organization as a whole. This occurs when people are aware of personal biases and behaviors.
To achieve this end the book reports on conversations that occur in a workshop, with the leaders applying currently social science research. It is more than a book on communication; rather it is a how-to manual for communicating with anyone in an organization. The use of conversations is very effective and direct. The book demonstrates specific skills in a format that is easily applied.
My favorite elements in the book are the regular inserts that reference the research being applied. There is a short statement with a clear citation to primary research, usually in a juried academic journal. This brings a great bit of strength to the case studies and advice.
I highly recommend this book to anyone needing to clarify relationships within their corporation or institution. It is an excellent book for a class in organizational change and leadership. It is an easy read and would also be helpful to teachers or other individuals involved in training. I give if five stars.